One of the most meaningful milestones any real estate professional can aspire to is reaching the day when the bulk of his or her business comes from past clients and their referrals.
Repeat business and referrals are a clear sign that those past clients were pleased with the guidance and assistance their agent provided.
Happily, it is a milestone that San Diego agents Tom Dunlap and Jane and Paul Haro achieved several years ago. They are grateful for this honor, and they offer thanks to their past clients for extending them that brand of loyalty and support.
Jane, Tom, Paul, and the rest of the team will continue to provide San Diego homeowners and home buyers the service that leads to repeat business, referrals, and testimonials such as those listed below.
Tom, Melissa and Gina,
As the files close and the dust settles, I wanted to take this opportunity to express my deepest appreciation to all of you for the team effort to successfully “make it happen”.
Dealing with an amateur, inexperienced and older client, it presented some extra effort on all of your parts. I recognize the effort and indeed know that it counted.
Please accept my heartfelt THANKS to all of you and best wishes to keep the “number one spot” on the charts; also, continued good personal health and prosperity.
Dr. Richard Kramb (seller)
I wanted to send a quick personal note thanking you for the mountains you moved on this transaction. I had been pursuing this unit for quite some time watching the progression to foreclosure on the tax roles, and made several unsuccessful attempts at purchasing the unit directly from the sellers. I recognize what you were able to accomplish was truly exceptional which resulted in a great deal on a great place for us, and a successful transaction for everyone involved. Thank you for all your effort and expertise. Best of luck with all your future transactions.
Have a great weekend!
Jason Hopson (buyer)
When we decided to purchase, we wanted a top agent. First our landlord and then 2 colleagues recommended Tom Dunlap. Since our closing, I’ve recommended him to 3 more of my colleagues.
“Selling an investment property on a short sale and coming out with no debt isn’t easy. Other agents said “We can try,” but Tom said “We’ll make it happen,” and he did.”
“I’ll be happy to refer friends and family to Tom, and I’ll be back to see him when we’re ready to downsize from our current home.”
Phillip Kasparek, San Diego
“Tom – Thank you again for helping us with the Mission Center Court Condo. I have already recommended you to a couple of friends and I hope that you will be able to help them out as much as you did for us.”
“Please keep us in mind if you ever run into a very good bargain on a 3 bed/2 bath house in Point Loma away from the airport noise.”
THANKS!!!! To all of you. Just phenomenal. You have our absolute appreciation and respect.
Lisa and the rest of Team Wood
“As a first time home buyer, I have been looking for a condominium for over a year. Jane was always patient, friendly, and helpful. I was impressed with her professionalism and knowledge, especially in the Mission Hills area.”
“Even though Jane is a “Heavy Hitter,” dealing with expensive upscale homes, she treated me as though I was just as important as a million dollar buyer. Jane is a true professional.”
Jon Semancik, San Diego
Tom was incredibly accessible – ranging from multiple communications while on vacation,
to email responses at 11pm at night. I believe it’s safe to say that the majority of my 50+ emails to Tom were responded to within a couple hours, and ALWAYS the same day.
Tom you are Amazing!!! Chris, Kelly, Gina R, you have all worked your backside off for this and you all rock! You will be forever referred!
JT & Gina Meadows
“Tom, Like always…I am impressed… that is why I send people your way… you paint the truth and tell it how it is… ”
“Jane Haro was very professional, helpful and knowledgeable regarding the purchase of our home. She encouraged us to make the initial offer and provided valuable knowledge of Mission Hills home prices that assisted us in making our counter offer. This has been our fourth real estate transaction, but in none of the three preceding transactions have we had the rapport with our agent like we did with Jane.”
Audrey Uratani & Rico Gardiner
Tom’s contacts in the mortgage banking market proved most valuable. Although Ascent has an in-house mortgage banker, Tom recommended another broker with a mortgage process that was better suited to our unique issues.
Tom, I just wanted to thank you all for everything you did for us. Appreciate how helpful you were… And patient too! We are happy to refer you and use you again in the future.
“We have bought and sold over 18 properties in the last 25 years and never had a more professional agent than Jane Haro! She worked hard for us from the first moment and at every step she used a “hands on” professional approach.”
John Kizer, San Diego, CA
“Hi Tom, I want to say thank you for all the work you and your staff are putting into selling my condo. I feel I haven’t been very involved except for signing some papers, but I have total confidence that you and whoever else is on your team know what my needs and best interest are and move in that direction. It’s nice to feel I don’t have to worry about much and can rest in your knowledge and guidance.”
Thanks so much, Tammy
Kenneth Martin, San Diego, CA
Ron Tillinghast, Mission Hills, CA
Ours was a challenging short-sale purchase, but Tom’s communication and support maintained both my wife’s and my confidence. When we’d hit major hurdles, Tom was always accessible to meet with us, and every time we’d leave his office my wife would comment on Tom’s realism, explanations of difficult processes and integrity.
“Jane did a great job for us. She marketed our home very effectively and we received a good sales price as a result. Jane was also a big help to us by coordinating some home improvements that were done at the house after we had moved out of the area. It was a big relief knowing that our home was in good hands.”
Rich Sader, Yakima, WA
“You are a consummate professional, Tom. Thanks for the heads up and the consideration you have shown me throughout.”
“Jane Haro handled my sale with great skill and efficiency. I felt comfortable and supported throughout the whole process. Jane was there when I had questions. The results were amazing and I am delighted and grateful”
Mary Cunningham, San Diego, CA
After settlement I became aware of the extensive discussions/negotiations Tom facilitated between the sellers, the previous 1st and 2nd mortgage holders, our mortgage banker and ourselves. Looking back it is truly amazing at the complex process Tom facilitated with his patience, communication and knowledge.
“Tom, I would like to thank you and your team for help with the short sale. Going into the process, I was expecting it to be very time consuming and stressful. Nothing could be further from the truth. The professional knowledge and expertise of Ascent Real Estate meant that I didn’t have to worry about the details, phone calls, etc. and was able to focus on my work and life. I am thankful for all your hard work and wish you the best in the future. I will be sure to recommend you to anyone that I know.”
“Not only did Jane sell the property within a short period of time, she also handled all of the voluminous paperwork in a most expeditious manner.”
Don Carlton, Ventura, CA
It was clear to me that Tom’s legal background was a major asset to our process. Tom was always careful to make sure we understood he is not a practicing attorney, but we felt that he was always cognizant of recent changes in laws and regulations and easily able to anticipate the other party’s next step.
“It’s finally over. My family can move on now and focus on other important matters. Thanks for not giving up on us no matter what.”
“Thanks so much, Tom. I appreciate your flexibility and all of the work you’ve done to make this happen and to help me avoid bankruptcy/foreclosure.”
“After working with Jane I understand why she is very successful in her profession, and hope to have the opportunity to recommend her in the future.”
Edward Clark, San Diego, CA
“Tom, I just wanted to give a sincere thank you for the tremendous work you did to get my house sold. You truly went above and beyond to make sure that my house was ready to show – even to the point of developing a relationship with my neighbor to make sure the property was looked out for.
“I will recommend you as a short sale expert and someone who is great to work with to anyone looking for a Realtor in the future.”
“We are very grateful to Jane for the way she handled the sale of our home. In addition to being a very competent professional with high standards and integrity, Jane’s warm, gracious manner makes it a pleasure to do business with her.”
Nancy Knight Smith, San Diego
“Tom – I would not have believed that I could be really starting over again. Thanks for your eternal optimism and great support.”
“I hope to see you and yours the next time you are in DC to have some champagne to celebrate.”
Helen Massolo, Franklin Lakes, NJ
“Jane was, as always, a joy to work with. She is incredibly skilled at her job and fun to boot! We would recommend her to anyone and wish we could find someone like her here in Colorado.”
Thom & Denise Cook, Parker, CO
“Thanks again, Tom, for your clear and valuable information. I really appreciate it. It would be nice to have the same level of confidence in the agent here that I do in you.”
“This was our third real estate transaction with Jane Haro. As usual, Jane dealt with our property in a professional manner, and when difficulties arose, she constantly put our interest first.”
Alan Williams, San Diego, CA
“Tom, This is great news! We can’t thank you enough for all of your time, effort and advice from you and your team…it was invaluable!
Dana and Tom
“Jane stuck with her commitment to represent me from the time of taking the listing to the close of escrow, and she was always there to be sure everything went all right. That meant everything to me.”
Tom Green, San Diego, CA
“6 months from when I moved out of San Diego. This is great news. Great job to you and Melissa for getting it done in time. Thank you very much for your efforts.”
“When we picked Jane Haro to handle our sale, we were looking for a top volume agent and a high volume neighborhood realty. We were not disappointed. The price was right and it sold the first day at full price.”
Bill Calland, San Diego, CA
“I don’t know what I would have done without Tom’s professionalism throughout.”
“It was a pleasure to work with Jane Haro. She was recommended as someone who gets the job done and that she did!”
Kathleen Grendahl, Wayzala, MN
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